Terms & Conditions

Research Use Only

Products designated by Quiet Labs as research products are sold solely for legitimate laboratory, analytical, and scientific research purposes.

Such products are not intended for human or veterinary consumption or use, including administration, ingestion, injection, implantation, or other application to humans or animals.

Nothing on this website should be interpreted as medical advice, prescribing information, dosage guidance, treatment instructions, or a recommendation for human or veterinary use.

Purchaser Eligibility & Responsibility

By purchasing products from Quiet Labs, you represent that you are legally permitted to enter into the transaction and to purchase, possess, handle, and use the products in the jurisdiction applicable to you.

Purchasers of research products are responsible for ensuring that such products are acquired and used only for lawful and appropriate research purposes.

You are responsible for understanding and complying with applicable laws, regulations, institutional requirements, and safety procedures relating to the purchase, possession, handling, storage, transportation, and use of products purchased from Quiet Labs.

Prohibited Uses

You may not use the Quiet Labs website, services, or research products for unlawful purposes or in a manner inconsistent with their stated designation.

Prohibited activities include, where applicable:

• Using research products for human consumption or administration.
• Using research products for veterinary consumption or administration.
• Purchasing products for an unlawful purpose.
• Misrepresenting your intended use of a product.
• Attempting to circumvent purchasing restrictions, verification procedures, or security controls.
• Using the website to engage in fraud, unauthorized transactions, or unlawful conduct.
• Interfering with the operation, security, or integrity of the website.

Quiet Labs reserves the right to refuse, cancel, limit, or review orders where we reasonably believe a transaction may violate these Terms or applicable requirements.

Product Information

We aim to present product names, descriptions, specifications, images, quantities, and other information accurately.

Product images are provided for general representation and may differ from actual packaging, labeling, appearance, or presentation.

We may correct errors, inaccuracies, or omissions and update product information when reasonably necessary.

Availability, specifications, packaging, pricing, and other product information may change without prior notice where permitted by applicable law.

Certificates of Analysis & Testing

Where applicable, Quiet Labs may provide Certificates of Analysis ("COAs"), laboratory reports, batch information, or other analytical documentation relating to particular products.

Analytical results reflect the sample, testing method, laboratory, specifications, and conditions associated with the applicable report.

A COA or analytical result does not constitute approval of a product for human or veterinary use, nor does it constitute medical advice or a representation regarding clinical safety or effectiveness.

Orders

Submitting an order does not necessarily mean that the order has been accepted.

Orders may be subject to payment confirmation, inventory availability, fraud prevention, verification, shipping eligibility, and other reasonable review procedures.

Quiet Labs reserves the right to refuse, limit, cancel, or decline an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability, prohibited use, or legal or regulatory concerns.

If payment has been collected for an order that we subsequently cancel, any refund due will be handled in accordance with the applicable payment method and our policies.

Pricing & Payment

Product prices and applicable charges are displayed on the website or during checkout.

Prices may change from time to time. Unless otherwise required by applicable law, a price change does not affect an order already accepted at the applicable purchase price.

You agree to provide accurate and authorized payment information and to pay all charges associated with your order.

Payments may be processed by third-party payment service providers and may be subject to their terms, policies, verification requirements, and processing procedures.

Shipping & Delivery

Shipping methods, estimated delivery times, charges, and related procedures are governed by our Shipping Policy and information presented during checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information and for determining whether products may lawfully be shipped to, imported into, possessed in, and used within the applicable destination jurisdiction.

Returns & Refunds

Returns, refunds, damaged products, incorrect items, missing products, cancellations, and related matters are governed by the Quiet Labs Return & Refund Policy.

Because research products may be subject to product integrity, handling, storage, and other considerations, certain products may not be eligible for return after opening, use, alteration, reconstitution, or other handling.

Accounts

Certain website features may allow or require you to create a customer account.

You are responsible for providing accurate account information and maintaining the confidentiality of your login credentials.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

Please contact us promptly if you believe your account credentials have been compromised or your account has been accessed without authorization.

Website Information & No Medical Advice

Information available through Quiet Labs, including product descriptions, scientific terminology, research references, educational materials, and other website content, is provided for general informational and research-related purposes.

Nothing on this website constitutes medical, diagnostic, therapeutic, prescribing, or veterinary advice.

References to compounds, biological pathways, mechanisms, published research, or other scientific information should not be interpreted as claims that a Quiet Labs research product is approved, safe, or effective for treating, preventing, diagnosing, or curing any disease or condition.

Intellectual Property

Unless otherwise stated, website content owned by Quiet Labs, including branding, logos, graphics, page designs, photographs, product presentation, written content, and other original materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, exploit, or use protected Quiet Labs content for commercial purposes without authorization, except as permitted by applicable law.

Third-party trademarks, content, or materials remain the property of their respective owners.

Third-Party Services & Links

Our website may integrate with or contain links to third-party websites, payment providers, shipping services, analytics providers, or other services.

Third-party services are governed by their own policies and terms.

Quiet Labs does not control third-party websites and is not responsible for their independent content, availability, privacy practices, security, or conduct, except to the extent otherwise required by applicable law.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an "as available" and "as is" basis, subject to any warranties or rights that cannot legally be excluded.

Quiet Labs does not warrant that the website will always operate without interruption, delay, error, security vulnerability, or technical issue.

Nothing in these Terms excludes warranties, guarantees, or other rights that cannot lawfully be excluded or limited.

Limitation of Liability

To the fullest extent permitted by applicable law, Quiet Labs and its applicable owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the use of the website, services, or products.

This limitation is subject to applicable law and does not exclude or limit liability where such exclusion or limitation is prohibited.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, or expenses arising from your unlawful use of the website or products, your violation of these Terms, or your infringement of another party's rights.

This provision applies only to the extent enforceable under applicable law.

Privacy

Our collection, use, disclosure, and handling of personal information is described in the Quiet Labs Privacy Policy.

By using the website, you acknowledge that personal information may be processed as described in that policy, subject to applicable privacy and data protection laws.

Suspension or Termination

Quiet Labs may restrict or suspend access to website features, customer accounts, or purchasing privileges where reasonably necessary to address suspected fraud, security threats, prohibited conduct, violations of these Terms, or applicable legal requirements.

Provisions that by their nature should survive termination may continue to apply after access or an account is terminated.

Governing Law

These Terms and any disputes arising from or relating to the website, services, or transactions with Quiet Labs will be governed by the laws applicable to Quiet Labs, subject to mandatory consumer protection, privacy, jurisdictional, and other laws that may apply.

The appropriate governing jurisdiction and dispute provisions should be interpreted in accordance with applicable law.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

Changes to These Terms

Quiet Labs may revise these Terms from time to time to reflect changes in our services, business practices, website functionality, policies, or applicable requirements.

Updated Terms will be posted on this page and the Last Updated date may be revised accordingly.

Your continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.